Ready to

You've accepted your Disney Program now what?

You have several actions to complete before you arrive for your program. Make sure to complete all these steps for a successful arrival process!

Timeline at a glance

Please note this is an estimate, keep a close on your email so you don't miss an important action item! 

8 weeks

Register for DORMS

4 weeks

Signs your lease

3 weeks

Onboarding
Workday Tasks

3 weeks

Complete I-9 paperwork

2 weeks

Final preparations

Monitor your email

Prior to your arrival, you are encouraged to monitor your email inbox for next steps. It is imperative that each step be completed in the pre-arrival process for a successful start to your program. 

Don’t miss an important message - add
wdpr.disney.housing.message.no-reply@twdc.com to your address book!

Monitor your email

Prior to your arrival, you are encouraged to monitor your email inbox for next steps. It is imperative that each step be completed in the pre-arrival process for a successful start to your program. 

Don’t miss an important message - add dorms.admin@disney.com to your address book!

~ 8 weeks prior

1

Register for DORMS

You will receive an email approximately eight weeks before your program start date telling you to register for DORMS. DORMS is the online portal used by Disney Programs.

During DORMS registration, you will also have the opportunity to request:

8 weeks prior

2

Submit any work-related necessary accommodation requests

If you do not need to request an accommodation, no action is needed

~ 4 weeks prior

3

Sign your lease

If you will be leaving at Flamingo Crossings Village, you will receive your lease electronically approximately four weeks before the beginning of your program.

~ 4 weeks prior

4

*Drug screening

You may receive an email instructing you to take a drug screen. You may be asked to complete a drug screen at any point prior to or during your employment.

This process is time sensitive and must be completed in the stated time frame.

  • Please take the following steps

    • Select location within 48 hours of receiving email
    • Call or check website for selected location to confirm hours, and make appointment if needed
    • Check in via email when you arrive.
    • Document completion of testing by returning to email with subject line:
      *Disney Pre-employment Drug Testing - IMMEDIATE ACTION REQUIRED*
      and click the link to verify 

    *This is only required for select participants. 

3 weeks prior

5

Complete onboarding/Workday tasks

You will receive an email about pre-arrival onboarding tasks to complete.

  • Verify Social Security number

    Verify your Social Security Number is correct. DO NOT TRY CHANGING IT OR ADDING A DIFFERENT NUMBER.

  • Set up direct deposit

    You will receive instructions on how to set up direct deposit. Please make sure to have your bank account information handy - you will need your account and routing numbers. 

  • Complete all tasks

    The 'Hometown on Nametag' will be the final task. If that is not complete neither are you.

3 weeks prior

6

Complete I-9 forms

You will receive an email the The Walt Disney Company I-9 Service Center.

  • Upload documentation

    For a list of accepted documents click here

  • Complete sections 1

    Ensure that social security number and information matches the documents you provided.

  • Verify Section 2 completed

    Remind your Authorized Representative (selected in section 1) to complete Section 2, and monito inbox for corrections and/or updates.

    Participants on a International program will complete the I-9 Section 2 with a Disney representative upon arrival.

2 weeks prior

7

Make final preparations

  • Start packing

    • Check out our list of packing suggestions here.
    • Ensure required documentation is accessible on arrival day.

  • Connect with your school

    Connect with your school about any forms your school or faculty may require for you to earn credit for your Disney Program. 

    Click here to view potential credit opportunities.

  • Review the Disney Look guidelines

    Our appearance standards are an important part of our company's heritage. Before you arrive, make sure to review the full Disney Look guidelines. You must be in compliance with Disney Look when you arrive. This includes removing any facial piercings, such as nose rings, for your photo during check-in.

  • Look over your itinerary

    Your itinerary will include your check-in time and appointments for your first week.

  • Insurance

    Include insurance info

Don't forget:

Ensure you have all required documents

  • College or Culinary Program

    If you are on a College or Culinary Program, bring an unexpired, original (not a copy) government-issued photo ID. Your fingerprints will be collected for a background check on your arrival day.

  • International Program

    • If you are on an International Program, you must have the following original documentation (copies will not be accepted):
      • Passport with visa stamp (US and Canada passport-holders do not require a visa)
      • Original Form DS-2019 with your signature and location/date signed (J-1 visa holder only)
      • Proof of medical insurance (J-1 visa holder only)
      • I-797 Visa Approval Notice (Q-1 visa holder only)
    • If you are on an International Program, you will complete I-9 section 2 with an HR representative on your arrival day

1

~ 8 weeks prior

Register for DORMS

You will receive an email approximately eight weeks before your program start date telling you to register for DORMS. DORMS is the online portal used by Disney Programs.

During DORMS registration, you will also have the opportunity to request:

2

8 weeks prior

Submit any necessary work-related accommodation requests

3

~4 weeks prior

*Drug Screening

You may receive an email instructing you to take a drug screen. You may be asked to complete a drug screen at any point prior to or during your employment.

This process is time sensitive and must be completed in the stated time frame.

  • Please take the following steps

    • Select location within 48 hours of receiving email
    • Call or check website for selected location to confirm hours, and make appointment if needed
    • Check in via email when you arrive.
    • Document completion of testing by returning to email with subject line:
      *Disney Pre-employment Drug Testing - IMMEDIATE ACTION REQUIRED*
      and click the link to verify 

    *This is only required for select participants. 

4

~ 4 weeks prior

Sign your lease

If you will be leaving at Flamingo Crossings Village, you will receive your lease electronically approximately four weeks before the beginning of your program.

5

2 weeks prior

Complete onboarding/workday tasks

You will receive an email about pre-arrival onboarding tasks to complete.

  • Pre-arrival onboarding tasks

    You will receive an email about pre-arrival onboarding tasks to complete. 

  • Set up direct deposit

    You will receive instructions on how to set up direct deposit. Please make sure to have your bank account information handy - you will need your account and routing numbers. 

6

3 weeks prior

Complete onboarding/workday tasks

You will receive an email from The Walt Disney Company I-9 Service Center.

  • Pre-arrival onboarding tasks

    You will receive an email about pre-arrival onboarding tasks to complete. 

  • Set up direct deposit

    You will receive instructions on how to set up direct deposit. Please make sure to have your bank account information handy - you will need your account and routing numbers. 

  • *Drug screening

    You may receive an email instructing you to take a drug screen. 

    This process is time sensitive and must be completed in the stated time frame.

    Please take the following steps:

    • Select location within 48 hours of receiving email
    • Call or check website for selected location to confirm hours, and make appointment if needed
    • Check in via email when you arrive.
    • Document completion of testing by returning to email with subject line:
      *Disney Pre-employment Drug Testing - IMMEDIATE ACTION REQUIRED*
      and click the link to verify 

    *This is only required for select participants. 

7

~ 2 weeks prior

Make final preparations

  • Start packing

    • Check out our list of packing suggestions here.
    • Ensure all required documentation is accessible on arrival day.

  • Connect with your school

    Connect with your school about any forms your school or faculty may require for you to earn credit for your Disney Program. 

    Click here to view potential credit opportunities.

  • Review the Disney Look guidelines

    Our appearance standards are an important part of our company's heritage. Before you arrive, make sure to review the full Disney Look guidelines. You must be in compliance with Disney Look when you arrive. This includes removing any facial piercings, such as nose rings, for your photo during check-in.

  • Look over your itinerary

    Your itinerary will include your check-in time and appointments for your first week.

  • Insurance

    Include insurance info

Don't forget:

Ensure you have all required documents

  • College or Culinary Program

    If you are on a College or Culinary Program, bring an unexpired, original (not a copy) government-issued photo ID. Your fingerprints will be collected for a background check on your arrival day.

  • International Program

    • If you are on an International Program, you must have the following original documentation (copies will not be accepted):
      • Passport with visa stamp (US and Canada passport-holders do not require a visa)
      • Original Form DS-2019 with your signature and location/date signed (J-1 visa holder only)
      • Proof of medical insurance (J-1 visa holder only)
      • I-797 Visa Approval Notice (Q-1 visa holder only)
    • If you are on an International Program, you will complete I-9 section 2 with an HR representative on your arrival day