DISNEY COLLEGE PROGRAM ROLES

Ready to make magic? Learn more about roles on a Disney Program.

There are more than 20 roles offered across our theme parks, water parks, resorts and Disney Springs. No matter the role, the Disney College Program gives each participant the opportunity to study, experience and create the magic.

Opportunities are available for people who meet the following criteria:

  • At least 18 years of age at time of application.
  • Currently enrolled and taking classes at an accredited U.S.* college, university or higher education program OR have graduated from an accredited U.S.* college, university or higher education program within 24 months of the application posting date.
  • Must have completed as least one semester at an accredited U.S.* college, university, or higher education program by the time of program arrival.
  • Possess unrestricted U.S. work authorization for the duration of the program. Disney does not sponsor visas for the College Program.
  • Meet any individual school requirements (GPA, grade level, etc.), if applicable.
  • Former Disney College Program participants must wait four months after their last departure before applying.

*U.S. includes all 50 states plus Puerto Rico and all other US territories

Jump to the different Disney College Program role categories by clicking one of the images below.

FOOD & BEVERAGE

RETAIL & SALES

OPERATIONS

RECREATION

ENTERTAINMENT

LODGING

Disney college program food and beverage female cast member in uniform smiling and holding up a paddle showing the Starlight Cafe logo.

FOOD & BEVERAGE

Cast members working in food & beverage provide guests quality service and memorable dining experiences supporting more than 500 locations across Walt Disney World® Resort.

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Seater duties may include:

  • Greeting and seating guests in restaurants
  • Managing a seating chart and resolving guest situations
  • Utilizing a computerized reservation/seating system
  • Cash handling both manual and using computerized registers
  • Rolling silverware, folding napkins and keeping area stocked
  • Light cleaning
  • Standing for extended periods and working outdoors

Seater is a non-tipped role.

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Quick service food and beverage duties may include:

  • Selling food and beverages at outdoor carts and/or indoor restaurants by taking and filling orders
  • Preparing and assembling food items in a kitchen including the use of a fryer, grill, broiler, and other industrial cooking equipment
  • Preparing, handling and serving food including but not limited to meat, meat products, pork, shellfish, egg, dairy, gluten, soy, and nut products
  • Cash handling both manual and using computerized registers
  • Bussing tables, cleaning kitchen and counter equipment, and emptying trash
  • Dispensing and selling alcoholic beverages
  • Setting and stocking tables, outdoor carts, and restaurants
  • Heavy lifting, pushing heavy carts and standing for extended periods
  • Working with cleaning chemicals
  • Working independently or as part of a large team
Disney college program retail and sales male cast member wearing a hat and glasses holding bags of popcorn smiling

RETAIL & SALES

Cast members in retail/sales areas create lasting memories by helping guests find the perfect mementos from their vacation in our various merchandise locations.

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Merchandise duties may include:

  • Selling merchandise while engaging with guests
  • Cash handling both manual and using computerized registers
  • Stocking and cleaning shelves and carts and preparing packages for shipping or delivery
  • Receiving and putting away stock and deliveries
  • Stroller and wheelchair rental including repetitive lifting, stacking, and pushing strollers and wheelchairs
  • Preparation of food and/or candy
  • Selling of alcohol and/or tobacco
  • Working independently or as part of a large team
  • Standing for extended periods and working outdoors
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Vacation planner duties may include:

  • Selling ticket media to guests while achieving monthly sales goals and maintaining minimum sales requirements
  • Working with a computerized ticket system, offering guests tickets from a menu of over 128 different ticket configurations
  • Having a strong knowledge of the Walt Disney World® Resort
  • Handling large amounts of cash
  • Understanding the guests' needs while helping them select the right-fit tickets for their vacations
  • Being able to work under pressure and overcoming guest objections
  • Assisting with audience control including during parades
  • Standing for extended periods and working outdoors
  • Working at multiple locations across Walt Disney World property
Disney college program operations male cast member smiling and holding out his hand while standing in front of the Millennium Falcon at Smugglers Run at Walt Disney World Resort

OPERATIONS

Operations cast members ensure our guests have safe, enjoyable experiences while visiting Walt Disney World® Resort. Through transportation support, guest advisement, and area maintenance, operations cast members have a direct impact on our guests’ experiences.

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Attractions role duties may include:

  • Maintaining safety standards
  • Monitoring guest flow and providing a safe guest experience
  • Working at one or more of the rides or theater shows loading including unloading guests or greeting and assisting Guests at park entrance locations
  • Working in a toll plaza or parking area to ensure the safe arrival and departure of our Guests, possibly operating a parking tram
  • Working in Ticket Operations selling various ticket media at our water parks or ESPN Wide World of Sports™ Complex
  • Memorizing and delivering narrations (spiel) at a variety of lengths on a microphone to large groups
  • Standing for extended periods and working outdoors
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Convention guide duties may include:

  • Working in one or more of our theme parks, water parks, or Disney Springs assisting with special events such as Epcot International Food & Wine Festival, Mickey’s Not So Scary Halloween Party, and more
  • Guest crowd control and escorting large groups of guests through a park from one venue to another
  • Food handling
  • Securing roped off areas
  • Maintaining safety standards
  • Standing for extended periods of time, walking long distances, working outdoors in a variety of weather conditions, and heavy lifting
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Custodial duties may include:

  • High guest interaction while working independently
  • Extensive cleaning including restrooms and toilets
  • Working with cleaning chemicals and equipment
  • Bussing tables in restaurants and outdoors
  • Sweeping and mopping
  • Emptying trashcans and lifting heavy garbage bags
  • Vacuuming, dusting, and cleaning pool decks
  • Driving a golf cart
  • Standing for extended periods and working outdoors

A valid U.S. driver’s license may be required for certain locations.

The monorail at dusk in front of the Spaceship Earth attraction at Epcot at the Walt Disney World Resort

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Monorail role responsibilities may include:

  • Assisting guests with boarding and exiting vehicles
  • Using a radio and understanding radio communication
  • Answering guest questions about Walt Disney World® transportation
  • Assisting with audience control
  • Speaking to large groups of people over a microphone
  • Standing for extended period and working both indoors and outdoors

A valid U.S. driver’s license is required for this role.

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PhotoPass photographer duties may include:

  • Assisting guests in photographing their vacation memories
  • Operating digital technology including digital single-lens reflex (SLR) camera, PDA, and image fulfillment stations
  • Carrying camera equipment for extended periods of time
  • Approaching guests and engaging them in conversation
  • Suggestive selling including explaining features and benefits of Disney PhotoPass products and achieving monthly goals
  • Partnering with character performers and character attendants
  • Working in multiple locations across Walt Disney World® Resort
  • Standing for extended periods and working outdoors
Disney-themed gondolas of the Skyliner Gondola sitting above the water at the Walt Disney World Resort

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Disney Skyliner role responsibilities may include:

  • Monitoring and operating computerized ride system while providing a safe experience for guests and cast
  • Assisting guests with boarding and exiting the gondola cabins
  • Delivering narrations of varying lengths
  • Providing audience control
  • Being comfortable with heights, working outdoors, climbing stairs, working in enclosed spaces, and standing for extended periods of time
  • Frequently bending, stooping and kneeling

A valid U.S. driver’s license is required for this role.

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Watercraft duties may include:

  • Operating watercraft vehicles including using onboard computers
  • Assisting guests with boarding and exiting vehicles
  • Delivering narrations via a microphone during trips
  • Using a radio and understanding radio communication
  • Answering guest questions about Walt Disney World® Resort transportation
  • Assisting with audience control
  • Standing for extended periods and working outdoors

A valid U.S. driver’s license is required for this role.

Disney college program recreation female participant holding towels smiling

RECREATION

Recreation cast members help guests enjoy their vacations at our water parks, resort swimming pools, golf and mini golf courses, children’s activity centers, or guest arcades.

Disney college program female cast member for children's services sitting at an arts and crafts table with a child smiling

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Children's activities responsibilities may include:

  • Maintaining a safe, clean and well-organized environment
  • Working with children visiting resort hotels
  • Facilitating a wide range of supervised activities
  • Prolonged standing and heavy lifting
  • Working both indoors and outdoors
  • Providing first aid and basic life support in the event of guest injury or illness
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Lifeguard responsibilities may include:

  • Monitoring guests’ safety in water and on slides/attractions
  • Physically challenging work and prolonged exposure to outside elements
  • Providing first aid and basic life support in the event of guest injury or illness
  • Ability to detect and respond to noises and distress signals in an aquatic environment including in the water and anywhere around the zone of responsibility
  • Strong swimming skills
Disney college program cast member holding a microphone and smiling in front of a pool at a Walt Disney World Resort

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Recreation attraction responsibilities may include:

  • Maintaining a safe, clean and well-organized environment
  • Assisting guests in one or more recreational areas around the resort
  • Providing first aid and basic life support in the event of guest injury or illness
  • Cash handling with both manual and computerized register systems
  • Accurately book, change or cancel spa, salon and fitness center appointments
  • Assisting with food and drink orders
  • Standing and working outdoors for extended periods
Disney college program entertainment male cast member smiling and standing with his hands imitating animal paws while standing next to Pluto at the Walt Disney World Resort

ENTERTAINMENT

Entertainment cast members create and maintain the show as they bring beloved Disney character greetings and experiences to life.

Click Here for information about upcoming auditions.

Disney college program entertainment male cast member smiling and standing with his hands imitating animal paws while standing next to Pluto at the Walt Disney World Resort

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Character attendant responsibilities may include:

  • Providing Guests with information about show schedules, character locations and visitation times
  • Providing audience control including handling challenging guest situations
  • Ensuring the safety of character performers and our guests
  • Partnering with Photopass photographers
  • Maintaining show quality and character integrity
  • Setting up and removing stanchions, ropes and poles
  • Assisting character performers with putting on costumes
  • Retrieving and arranging strollers
  • Standing for extended periods and working outdoors
Mickey Mouse character performer kneeling down next to a child guest who is smiling on Main Street at Magic Kingdom

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Character performer responsibilities may include:

  • Portraying specific costumed character roles
  • Working in hot, confining, heavy costumes with limited range of vision
  • Communicating nonverbally to guests
  • Signing autographs and posing for photographs
  • Interacting with guests outdoors and in dining establishments
  • Potential to perform in parade and/or puppeteer roles
  • Due to costuming requirements, special consideration will be given to individuals 4' 8" - 5' and 6' - 6' 3"

To be considered for a character performer position, you must attend an audition. Click Here for information about upcoming auditions. Note that this position is only offered at the Walt Disney World® Resort in Florida.

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Costuming operation duties may include:

  • Issuing costumes to fellow cast members by operating a computerized costume checkout system
  • Working around performers in various stages of dress
  • Operating basic laundry equipment
  • Repetitive overhead reaching, bending, and heavy lifting
  • Handling and laundering soiled garments
  • Standing for extended periods and working outdoors
  • Working independently with minimal to no guest interaction

A valid U.S. driver's license is required for this role.

Disney college program lodging male cast member smiling while holding an Ipad in the lobby of a Walt Disney World Resort hotel

LODGING

Lodging cast members ensure guests have a memorable stay at world-class resorts by providing an expedient check-in process, clean and well-maintained guest rooms, or assistance with transporting luggage.

Two female Disney college program cast members greeting a guest at a Walt Disney World Resort hotel

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Bell services and dispatch greeter responsibilities may include:

  • Assigning luggage deliveries including directing bellmen
  • Greeting guests upon arrival at the resorts
  • Handling and storing luggage which requires heavy lifting, including overhead lifting
  • Using a computerized dispatch system
  • Answering guest calls and responding to service requests
  • Taking luggage off buses, vans and cars
  • Tagging luggage
  • Standing for extended periods and working outdoors

A valid U.S. driver’s license is required for this role. 

Disney college program female cast member smiling while walking in front of a Walt Disney World Resort

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Club-level lounge role responsibilities may include:

  • Plate and maintain food and beverage offerings within a small kitchen environment while maintaining food safety standards
  • Preparation and assembly of food products including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg, and dairy
  • Bussing tables, running food, folding napkins, serving alcoholic beverages and other responsibilities
  • Handling cleaning chemicals and supplies
  • Standing for extended periods, heavy lifting and working outdoors
Disney college program lodging male cast member smiling while holding an Ipad in the lobby of a Walt Disney World Resort hotel

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Resort concierge responsibilities may include:

  • Working in all, a few or one of the following areas: front desk, luggage services, dispatch or telephone room
  • Checking guests in and out of resorts and processing payments
  • Assisting guests with itinerary planning and ticket sales
  • Handling complex guest situations and problem solving
  • Operating computer-based reservation and ticketing systems
  • Lifting, tagging, and delivering luggage
  • Handling large amounts of cash
  • Standing for extended periods, working outdoors and heavy lifting
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Houseperson duties may include:

  • Performing physically demanding work cleaning multiple guest rooms and public areas daily including toilets, showers, sinks and tubs with cleaning chemicals
  • Removing dirty linens and providing clean replacements
  • Collecting and disposing of trash
  • Dusting and vacuuming hallway areas, room exteriors and pool decks
  • Stocking and organizing storage rooms
  • Pushing large carts and equipment
  • Driving golf carts
  • Standing for extended periods, working outdoors and indoors

A valid U.S. driver's license is required for this role.