Three Unique Roles at Walt Disney World You Didn’t Know Existed
Walt Disney World Resort is home to a diverse range of roles that go far beyond what guests might see during their visit. From the intricate artistry of milliners who craft magical headpieces to the technical expertise of steam train mechanics and chocolatiers creating sweet memories, each cast member brings their unique talents to bring the magic to life.
Milliner: Crafting the Perfect Headpiece for Disney Characters
As the milliner costume production coordinator, Orlando brings characters to life by crafting the intricate headpieces worn in Disney's stage performances, parades and shows. One of the most unique aspects of Orlando's job is the level of creativity and detail that goes into each headpiece. "Every day, I guide my team in bringing designers' visions to life," says Orlando, who leads a team responsible for designing and constructing headwear for Disney performers.
Orlando's journey at Disney began in costume production, developing garments before transitioning to the millinery team. "It's such a magical feeling seeing the pieces we've created on stage or in the parks," he shares, highlighting the rewarding experience of seeing his work in action. One standout moment in his career was helping create headpieces for Disney On Ice presents Let's Dance! and the Country Bear Musical Jamboree, where his work brought fresh life to iconic characters.
Orlando's advice for aspiring milliners? "Have advanced sewing skills and attention to detail. The level of craftsmanship required in this role is immense, but it's incredibly fulfilling to see it all come together."
Steam Train Mechanic: Preserving Walt's Legacy on the Rails
For Justin, working as a steam train mechanic at Walt Disney World's Magic Kingdom is more than just a job—it's an opportunity to keep Walt Disney's love of trains alive. "I start my day at 5:30 a.m., ensuring the steam trains are up to pressure for the park's daily operations," Justin explains. His role involves conducting inspections, addressing technical issues and working on ongoing projects, all while being on call to maintain the beloved Disney steam trains.
Justin's career journey began in the automotive world, inspired by his father, who was also a mechanic. After working as a bus mechanic for the City of Orlando, he transitioned to Disney in 2013. "I started with Disney as a bus mechanic and moved to steam train maintenance in 2018," he reflects.
For Justin, the most rewarding part of his role is working on real, functioning steam trains, a rare opportunity today. "Being able to continue Walt's legacy with his love for trains is an honor and privilege," Justin says. He encourages anyone with an interest in the mechanical trades to explore the opportunities Disney has to offer: "I've been able to make a career out of it, and you can, too."
Chocolatier: Sweet Creations at The Ganachery
At The Ganachery in Disney Springs, chocolatier Lauren spends her days crafting delectable treats, including handmade ganaches, marshmallows, toffees and chocolate piñatas. Lauren's passion for pastry and chocolate-making stems from childhood visits to Walt Disney World. "We would go every year, and I knew I wanted to help create those magical memories for other families," she shares.
Lauren began her Disney journey with two Disney College Programs before returning as a chocolatier after earning a degree in pastry. Her favorite part of the job is the artistry involved in creating these one-of-a-kind treats: "Everything is handmade, and we work in a show kitchen where guests can watch us create and interact with us."
Beyond crafting delicious desserts, Lauren values the close-knit environment of her team. "The Ganachery is a small but mighty team, and we work together like a well-oiled machine," she says. Lauren's advice is simple for anyone aspiring to a pastry or chocolate career: "Passion and knowledge are everything. Dive into learning as much as you can, and you'll find yourself in an incredibly rewarding field."
Bringing Unique Talents to the Magic
Each of these unique roles—whether designing headpieces, maintaining steam trains or crafting chocolates—brings a special kind of magic to Walt Disney World. Behind the scenes, these cast members pour their creativity, technical expertise and passion into making every guest's experience magical. So, take a moment to appreciate the incredible work behind the curtain next time you visit!
Bring your own magic to Walt Disney World and explore open roles!
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