Embarking on a Career Adventure with Disney Cruise Line | BONUS EPISODE
ON THIS EPISODE OF LIFE AT DISNEY PODCAST
From shipboard to shoreside, in this episode of the Life at Disney podcast, we’re taking you on an in-depth look behind the scenes of our Disney Cruise Line operations.
In this special bonus episode of the Life at Disney podcast, our host Natalie sits down with Caroline, Manager, Guest Services and Dave, Manager, Nautical Operations, shoreside. In her role aboard the Disney Wish, Caroline ensures a seamless guest and crew experience, handling tasks from facilitating port clearances to creating magical moments worldwide. In Dave’s role shoreside in Celebration, FL, he oversees the daily operations of our fleet of ships as a shore contact for the teams onboard, triple-checking ship routes and itineraries, answering any questions and ensuring each ship is set up for success.
ABOUT THE GUESTS:
Born and raised in Montréal, Canada, Caroline’s passion for exploration ignited early on through extensive travels with her family. This upbringing instilled a deep appreciation for diverse cultures and ignited her wanderlust. Joining Disney Cruise Line initially as a pursuit of adventure evolved into a remarkable twelve-year journey of personal and professional fulfillment.
Currently serving as Manager, Guest Services, her role involves overseeing operations and ensuring seamless guest and crew services, from resolving challenges to facilitating port clearances. Central to her role is the development and empowerment of crew and leaders, fostering a culture of excellence and exceeding guest expectations that Disney is known for.
Dave started his career working on a small container ship as a sailor between Rotterdam, Netherlands and Antwerp, Belgium during vacations while attending Maritime school.
His career includes five years as an Officer of the watch with another cruise line, and then joined Disney Cruise Line in 2016 as a First Officer, working his way up to Chief Officer Safety.
Dave joined the shoreside Celebration, FL office as a Nautical Manager in 2022 and was recently promoted to Manager, Nautical Operations last fall.
