How a Former Cultural Exchange Participant is Helping Grow the Program

March 27, 2025

The Walt Disney Company is deeply rooted in the spirit of creativity, collaboration and partnership. So, it’s special to see real examples of those values being practiced!

Meet Josemaría, a former Disney Cultural Exchange Program participant from Peru, whose journey is a testament to the power of cultural immersion, personal growth and global connections.

From a young age, Josemaría was captivated by the magic of Disney. Growing up in a family that cherished Disney stories and experiences, he dreamt of one day being part of the company that had inspired him for so long. When he learned about the Cultural Exchange Program through his university, Universidad San Ignacio de Loyola (USIL), he knew this was his chance to bring that dream to life. With the support of his parents, he embarked on an adventure that would transform his personal and professional trajectory.

Josemaría’s first experience with Disney began in 2010 when he participated in the Cultural Exchange Program, working in front-line roles that allowed him to engage with guests from around the world. This hands-on experience was his introduction to U.S. culture, where he learned firsthand about American customs, work environments and ways of life. At the same time, he gained insight into Disney’s renowned guest service philosophy, teamwork and adaptability, as well as the importance of embracing different perspectives.

For many participants like Josemaría, the Cultural Exchange Program is more than just a job, it’s a gateway to understanding life in the U.S. From adjusting to new social norms and communication styles to experiencing American traditions firsthand, the program offers an immersive education in cultural adaptation. This cultural exposure lays the foundation for professional growth, preparing them to thrive in global workplaces and cross-cultural collaborations.

He returned in 2012 for the Disney Academic Exchange Program, taking on the VIP Club Level Concierge role at Disney’s Contemporary Resort while completing coursework at an American university. Reflecting on his time in the program, Josemaría describes it as an invaluable chapter in his life. “One of the most transformative aspects of my Disney journey was the cultural exchange itself. I built friendships with people from all over the world, shared experiences that broadened my worldview, and developed skills that I still use in my career today.”

Beyond the professional training, the greatest impact was the personal connections. Whether visiting the Disney Parks with fellow participants, attending special events or simply learning from others with different cultural backgrounds, Josemaría gained a newfound appreciation for diversity and global collaboration.

“The program teaches you more than just how to be a great cast member - it teaches you how to navigate the world with confidence. You become independent, adaptable, and ready to take on new challenges,” he shares. “Those experiences have stayed with me and continue to influence the way I work today.”

Now, years later, Josemaría is in a position to pay it forward. As the Head of Internal Mobility at USIL Education Corporation, he plays a key role in helping students access international opportunities—just as he once did. “I lead our Disney International Programs and oversee strategic partnerships with over 320 universities and institutions worldwide. Seeing students embark on the same journey I took is incredibly rewarding.”

Josemaría credits Disney with equipping him with the skills to thrive in an international career. “The training I received at Disney - particularly in guest service and relationship-building - has been invaluable. It helped me connect more effectively with clients and partners across different cultures.”

As USIL marks 25 years of students participating in the Disney International Programs, Josemaría reflects on the full-circle moment of helping students step into the same magical experience that shaped his own future. “If you’re considering applying for the Cultural Exchange Program, do it. It’s a once-in-a-lifetime experience that will change your perspective, open doors and give you memories to last a lifetime.”