Creating Lasting Memories for Guests and Cast Members at Hong Kong Disneyland Resort | S2E5

Life at Disney Podcast
Life at Disney Podcast
Creating Lasting Memories for Guests and Cast Members at Hong Kong Disneyland Resort | S2E5
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ON THIS EPISODE OF LIFE AT DISNEY PODCAST

Have you ever wondered how The Walt Disney Company brings once-in-a-lifetime experiences to life for our guests and cast members around the world? Meet our guests for this episode, Alex, VP, International Live Entertainment and Wai Quen, VP, Human Resources, who help make it all happen at Hong Kong Disneyland Resort!

As VP, International Live Entertainment, Alex is responsible for bringing to life stage shows, character greetings, and many other performances across our parks in Asia and Europe. For Wai Quen, her position in Human Resources entails managing and supporting the many operations that ensure employee success. Tune in to learn more about their roles, career journeys, and all things Hong Kong Disneyland Resort.

ABOUT THE GUESTS:

Alex, VP, International Live Entertainment
Alex, VP, International Live Entertainment

A seasoned and accomplished creative leader with a distinguished career as a storyteller spanning theatre, opera, libraries, and theme parks, Alex currently holds the position of Vice President, Live Entertainment - International at Disney Live Entertainment. Based in Hong Kong, he leads a global team in curating inclusive and culturally relevant storytelling experiences that inspire and bring joy to audiences worldwide.

Alex's journey in the entertainment industry commenced after completing a BA in English Literature and Language at the University of Oxford, building on his academic foundation, he embarked on a diverse career path that included leadership roles with the National Theatre, English National Opera, Royal Academy of Dramatic Arts and the founding of Storyhouse, an innovative new model for cultural centres which quickly became one of the UK's most visited arts venues. He then took on the role of Executive Director of Entertainment at Hong Kong Disneyland from 2021 to 2024. Here, he successfully led live entertainment teams, contributing to the enchanting atmosphere of one of the world's most beloved theme parks.

Wai Quen, VP, Human Resources
Wai Quen, VP, Human Resources

Wai Quen leads Hong Kong Disneyland Resort’s (HKDL) human resources team in the development of HR strategies to attract, develop and retain talent required to drive the business forward. Wai Quen and her team support all leaders across the organization in developing a culture of Disney leadership at HKDL. Leveraging her depth of knowledge and experience in the markets of the Asia-Pacific region, she plays a key role in advancing the HR function within the resort.

Wai Quen joined HKDL from Intel Corporation, where she held the position of director, Human Resources, working with business units in both Asia and the U.S. During her tenure with Intel, she supported the organization through leadership transitions and business transformations and provided HR expertise in the areas of leadership and talent development, change management, employee engagement and designing end-to-end HR solutions.